Privacy Policy

1. Information We Collect

We collect personal data to provide and improve our services. The types of personal data we collect may include:

• Contact Information: Name, email address, phone number, and postal address.

• Business Information: Information about your business, including brand, social media accounts, and project requirements.

• Payment Information: Billing address and payment details when purchasing services.

• Photos & Videos: Any images or videos captured as part of our photography or content creation services.

• Website Usage Information: Data collected through cookies and similar technologies when you interact with our website.

• Social Media Data: Information collected from social media platforms when you engage with our accounts.

 

2. How We Use Your Information

We use your personal data to:

• Provide Services: Manage and deliver our services, such as social media management, content creation, influencer development, and photography.

• Improve Services: Analyse usage patterns and feedback to enhance our offerings.

• Communication: Respond to inquiries, provide project updates, and deliver marketing or promotional communications.

• Billing and Payments: Process transactions and send invoices for our services.

• Content Creation: Use photos, videos, and other content collected as part of your project for editing, creation, and delivery.

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3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your data with trusted third-party providers who assist us in delivering services (e.g., payment processors, web hosting).

• Legal Requirements: We may disclose personal information when required to do so by law or in response to valid requests by public authorities.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

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4. Photography & Videography Consent

As part of our photography and videography services, we may capture images and videos of individuals, locations, or events. By agreeing to use our services, you consent to:

• The use of any photos or videos captured for the intended project.

• The use of content for promotional materials on our website, social media, and marketing platforms (with your prior consent for public use).

• Editing, enhancing, and sharing the final content as per the agreed project scope.

If you do not want your content used for promotional purposes, please notify us in writing.

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5. Social Media & Digital Marketing

As part of our social media management and digital marketing services, we may manage your social media accounts, post on your behalf, and access analytics. By using our services, you agree to:

• Grant us access to your social media accounts where necessary for managing and creating content.

• Allow us to use information from these accounts solely for the purpose of improving and managing your social media presence.

• Understand that any personal or business data shared through these platforms is subject to the privacy policies of the respective social media platforms.

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6. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it. This includes:

• Secure storage of personal data.

• Encryption of sensitive information (such as payment details).

• Access control to ensure only authorised personnel have access to your data.

Despite our best efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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7. Cookies

We use cookies to collect information about how you use our website. Cookies help us improve your experience by remembering your preferences and analysing website traffic. You can control cookies through your browser settings, but disabling them may affect your user experience.

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8. Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete personal data.

• Deletion: You can request that we delete your personal data, subject to certain legal requirements.

• Restriction: You have the right to restrict the processing of your data in certain circumstances.

• Data Portability: You can request to receive your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@viralflex.com.

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9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

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10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies when visiting them.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@viralflex.com